Storm Smart Industries - The leader in hurricane protection » Success

The new sign goes up!

kharper — Fri, 27 May 2011 18:06:23 +0000

You may have already heard the news and seen our latest television commercials, so it was only fitting that we remove the old signage and replace it with the new ones!

We hope you’ll stop by our showrooms and let us know what you think!

Please visit newest showroom at 11040 Plantation Road in Fort Myers, FL and see all our new, exciting products!

The April numbers are in & our customers agree—We did fantastic!

kharper — Tue, 03 May 2011 17:38:49 +0000

At Storm Smart, our customers overall satisfaction is paramount. We strive to meet and exceed their expectations in all areas from the initial contact to the final inspection & closing documents.

To accurately assess how we performed on a project, our Customer Relations Manager follows up with each customer personally at the completion of a project. He asks our customers to rate each area of service on a 1 to 5 scale, 5 being the highest & best grade.

We are proud to announce that in April, our overall customer satisfaction was 4.96%, with 100% of our customers saying they would not only do business with us again, but that they would also recommend Storm Smart to their friends and families in the future!

With a commitment to quality and our dedicated employees, our highly skilled team members will exceed your service, delivery and installation expectations. Call us today and let us help you make the “Smart” choice for your hurricane protection, solar, energy & home technology needs.

Shutter Industry Not Hurting For Storm Smart

jpeak — Thu, 25 Feb 2010 20:57:03 +0000

News-Press-February 21, 2009- The News-Press recently reported that the shutter industry is hurting due to decrease business and the past few years of a slow hurricane season. A year ago, a few property insurance companies were forcing owners of upscale homes to put in hurricane protection, but that has started to decline thus hurting such companies as American Shutter Products and New Code Windows and Doors. Storm Smart Industries chief executive officer, Brian Rist said, “our sales are actually up 5% in 2009 and we are building a structure on Plantation Road next to our exisiting facility. Rist said he’s been able to keep going by focusing on customer service. “We really work hard to have satisfied customers, if you take care of your customers, your business will take care of you.”

While others are filing for Chapter 11- Storm Smart stays strong by making customer service number one and is still the leader in the hurricane protection business.

“An AWESOME success story in a tough market…”

kharper — Tue, 08 Sep 2009 16:38:34 +0000

Congratulations on being named INC. Magazine’s fastest growing company for the 4th year in a row!

The Storm Smart team has built an awesome success story in a tough market and you should be very proud!

Florida Weekly is fortunate to be associated with such a strong local company. Keep up the good work!

Pason ~ Florida Weekly

“Thank you for your hard work…”

kharper — Tue, 02 Sep 2008 19:09:22 +0000

Thank you for your hard work on the Builder’s Care project. We are very grateful for your help in restoring the Pritchard family home. With your diligent & dedicated assistance, Darlene & her family have moved into a beautiful and safe home they will enjoy for many years to come.

Don Brooks ~ Brooks & Freund