Hear From Our Customers
Storm Smart Customers Share Their Thoughts:
We got estimates from 3 different companies. One was $12,000 for our job. The other 2 including Storm Smart were similar. We choice Storm Smart because of the professionalism and thoroughness of the salesperson Frank Manor as well of the staff in the showroom. Sarah and Becky in customer service was very courteous and knowledgeable. The installation date was right on time. The installers Dale & Lonnie did a great job and were very personable. They were neat and cleaned up everything. The entire company has great follow-through. It is evident that this company takes pride in customer service. -Kathleen P.
Storm Smart was professional and responsive throughout the entire process from the initial visit and quote through the final inspection and provision of insurance certificate and documents. John, the territory manager, came out and showed me the products and features. He quoted the job four ways so that I could pick the combination of price and options that worked best for me. He kept in contact until I decided to go ahead with the job, at which point I signed the contract. The installation depended upon the work that another contractor was doing, and that contractor was far behind schedule. The office staff at Storm Smart did a great job of keeping in touch with me and the progress of that job so that I could be scheduled as soon as possible.
The installer called me at work to update me on his progress during the job. Storm Smart sends out their own inspector to check the job before the county inspector comes out. He found a few minor items and they were addressed the following day. The screens are a great addition to my lanai. It is like having an extra room because I can roll the screens down fully or partially as needed to screen out the sun, wind, or rain. The motors operate very smoothly and quietly via a remote control.
Storm Smart made the process easy from beginning to end. I highly recommend them! – Deborah L.
They performed as promised. We are very satisfied with their product and installation. This February the roll screen needed the limits adjusted. They were prompt to send a tech who was very professional, communicated the issue well and made the adjustment quickly. – David C.
Upon calling them to repair our jammed hurricane shutter, they came the next day. Our electric shutters were repaired and serviced to our satisfaction. – Jeanne M.
Quick response to my call and provided a detailed estimate of cost to install Roll Down Storm Shutters. Installers arrived on time, were professional and finished the job without any problems. We were very pleased with the cost and results. -Michael M.
Installed decorative glass impact entry door with matching full length sidelites. They were superb in every way, exceeding expectations by their craftsmanship and professionalism. Highly recommend Storm Smart based on the my experience with their prior window and roll down screen installation last year. The sales, installation and management supervision made my entire home not only safe and secure, but added beauty and value too. -Roseann K.
Repaired jammed storm roll shutter and lubricated and aligned tracks for continued operation. The Storm Smart employee came on the appointed time and performed an excellent analysis of the problems with our jammed storm shutter. He knew how to correct the problem and serviced the unit for future smooth operation. The service was very professional and done at a reasonable cost. -Margaret D.
It went very well. They were on time. They were extremely neat and professional. They were very fast, too. -Neil S.
We wish to commend the excellent work and caring service of David Olvera and his crew Pablo and Marco in the recent installation of our Storm Smart Hurricane Protection windows. Both their professionalism and courtesy were outstanding as was the creative thinking needed to resolve some unexpected circumstances. We would (and will) recommend this team to others in our Ocean Harbor community in the days ahead. Again, our thanks to you and to these men! -Erle & Jenny R.